Privacy policy

This website is run by [Legal business name, e.g. Builderly Ltd] (“Builderly”, “we”, “us”), [Registered business address]. [Company registration number, if registered].

We are the controller of the personal information described here. For anything privacy-related, email req@builderly.tech.

We only collect information you give us or that your browser sends when you use the site:

If you book a call through our scheduling page, that booking is handled by the scheduling provider shown on that page, under its own privacy policy.

We run our own, privacy-friendly analytics instead of third-party tracking tools. It records how the site is used, not who you are:

• pages viewed, how far down the page you scroll, and how long each section is on screen;
• which links and buttons are clicked (their text and destination), and whether the contact form was started or sent;
• device type (mobile, tablet or desktop), screen width and browser language;
• the website that referred you (its domain only) and any campaign tags in the link;
• your approximate country, when our hosting provider supplies it.

We don't use cookies for this, don't store your IP address, don't follow you across other websites and don't use the data for advertising. Each visit gets a random ID that is forgotten when you close the tab, so we can't recognise you on a later visit.

If your browser sends a Do Not Track or Global Privacy Control signal, no analytics are recorded at all.

The public website sets no cookies. It stores a few small items in your own browser:

Our staff-only admin area uses one strictly necessary sign-in cookie. It isn't set for visitors. Because we use no non-essential cookies, there is no cookie banner.

• Replying to enquiries and preparing quotes: to take steps you ask for before entering a contract, and to perform the contract if you hire us.
• Running projects, invoicing and support: to perform our contract with you and meet legal and accounting obligations.
• Checking the social offer: our legitimate interest in applying the offer fairly.
• Analytics and keeping the site secure: our legitimate interest in understanding and improving the site, using data that doesn't identify you.

We don't send marketing emails unless you ask us to, and we never sell personal information.

Only with service providers that help us run the site and our business, under contracts that protect your data:

• Supabase: database and file storage for enquiries, analytics and internal files.
• [Hosting provider, e.g. Vercel Inc.]: hosts the website.
• Specialists and contractors working on your project, only where they need it and under confidentiality.

We may also disclose information if the law requires it, or to protect our rights or someone's safety.

• Enquiries and project correspondence: for as long as we're working together, then up to 24 months after our last contact.
• Invoices and accounting records: for as long as tax law requires.
• Analytics events: 13 months, then deleted automatically.

You can ask us to delete your information sooner (see your rights below).

Data is sent over encrypted connections and stored with providers that encrypt it at rest. Access to our admin area is password-protected and limited to our team. No system is perfectly secure, but we take care to protect what you share with us.

Our providers may process data in other countries. Where that happens, we rely on recognised safeguards such as standard contractual clauses.

Depending on where you live, you can ask us to:

• tell you what information we hold about you and send you a copy;
• correct it, or delete it;
• limit or object to how we use it;
• send it to you or another company in a portable format.

Email req@builderly.tech and we'll respond within one month. If you're unhappy with how we've handled your information, you can complain to [Your data protection authority, e.g. the UK Information Commissioner's Office (ico.org.uk)].

Our services are for businesses and adults. We don't knowingly collect information from anyone under 16.

If we change how we handle personal information, we'll update this page and the date at the top. Significant changes will be highlighted on the site.

Questions about privacy: req@builderly.tech. For everything else, use the contact form. See also our terms.